Accessibility Statement

FETCHED Superfoods Ltd: Accessibility Statement

Commitment to Accessibility

At FETCHED Superfoods Ltd, we're committed to making our website's content accessible and user-friendly to everyone, including our customers who have disabilities. As part of this commitment, we are continually improving our website to make it as accessible as possible and remove barriers for our users.

Efforts to Support Accessibility

FETCHED Superfoods Ltd takes the following measures to ensure the accessibility of our website:

  1. Standards and Guidelines: Our website aims to comply with the best practices and standards as defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.1 level AA of the World Wide Web Consortium (W3C), an international group that develops web standards.

  2. Continuous Monitoring: We continuously monitor our website to ensure it remains accessible and user-friendly. When we become aware of an issue, we work diligently to resolve it promptly.

  3. Feedback: We welcome feedback on the accessibility of our website. If you encounter any barriers to accessibility, please contact us using the information below. We aim to respond to feedback within 5 business days.

  4. Training: Our team receives periodic training to ensure they are equipped to support our commitment to accessibility.

  5. Accessible Features: We implement several features to improve accessibility for users with disabilities, including appropriate ratios and resizeable text. See below for adjusting text size.

Adjusting Text Size

Supported modern browsers come equipped with accessibility features such as zooming and text resizing for enhanced readability. To alter the text size or modify the page's zoom level, follow the steps below:

For PCs (Applicable to all browsers):

  • To enlarge the page view: Press and hold the CTRL key, then press the "+" key.
  • To reduce the page view: Press and hold the CTRL key, then press the "-" key.

For Macs (Applicable to all browsers):

  • To enlarge the page view: Press and hold the Command key, then press the "+" key.
  • To reduce the page view: Press and hold the Command key, then press the "-" key.

These browser features make it easier to view webpages and read text by adjusting the display to your preference.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of FETCHED Superfoods Ltd's website, there may be some limitations. Please contact us if you observe an issue or if you need assistance accessing any content.

Contact Us

If you need assistance or have any feedback regarding the accessibility of our website, please contact us at:

  • Email: hello [at] tryfetched.com
  • Phone: 020 3290 2431
  • Postal address: Fetched Superfoods Ltd.  124 City Road, London, EC1V 2NX, United Kingdom

Please provide the URL of the webpage in question, a description of the issue, and your contact information.

Approval

This statement was approved by the Board of Directors on 21 Oct 2023.